Cannot Find a Word in a Document
If you enter a query word that you know is present in a document,
but that document is not found by the applet, please consult the following
- Is the document in the index? If the Index View is enabled, this can
be easily verified by finding the document in the sorted list.
- If you look at the source (i.e. raw text) for the document, is the word
part of the normal text stream? SiteSurfer Builder will not index words
- Is the word separated from other words in the document by white space
(e.g., spaces, tabs, new lines)? If not, SiteSurfer cannot differentiate
this word from its neigboring characters. Sometimes special characters like
numbers and the '/' or '_' characters are treated as parts-of-words, rather
than ignored. These settings may be modified in SiteSurfer Builder using
the Characters options page.